At Herne Bay Football Club, we are committed to creating a positive, welcoming, and safe environment for everyone who visits, supports, volunteers, or participates in our club. That's why we're proud to introduce iTrust – a simple, secure, and anonymous way for supporters, spectators, customers, players, and volunteers to have their voices heard.

Whether you've noticed something that concerns you, have an idea that could improve the club experience, or want to recognise something done well, iTrust provides a safe and non-judgmental platform to share your thoughts.

Submit feedback or raise a concern:
Access the Herne Bay FC iTrust Portal online here, or from your mobile by following the QR code at the ground or on the poster here

Speak Up With Confidence

iTrust empowers everyone connected to Herne Bay Football Club to communicate openly, knowing that their feedback will be treated with respect and confidentiality.

Through iTrust, you can:

Seen Something Wrong? Speak Up.

If you've witnessed behaviour, actions, or situations that don't align with the values of the club, you can report them safely and anonymously.

Can We Do Something Better? Suggest a Change.

Great clubs are built on listening and learning. If you have ideas that could improve facilities, services, matchday experiences, or club operations, we want to hear them.

Did We Do Something Well? Say Something Positive.

Positive feedback is just as important. Help us celebrate individuals, teams, and initiatives that make Herne Bay Football Club a great place to be.

Seen Something of Concern? Report a Near Miss.

Sometimes issues are identified before they become serious problems. Reporting near misses helps the club take proactive steps to improve safety and wellbeing for everyone.

Building a Better Club Together

The success of any football club depends on the people who support it. By introducing iTrust, Herne Bay Football Club is strengthening its commitment to transparency, accountability, safety, and continuous improvement.

Every piece of feedback matters. Every concern deserves attention. Every positive story deserves recognition.

Together, we can ensure Herne Bay Football Club remains a place where everyone feels valued, respected, and heard.

Get Started Today

Using iTrust is quick, simple, and secure.

Have something to share?

Speak up. Suggest improvements. Celebrate success. Report concerns.

Your voice can help make a difference at Herne Bay Football Club.

iTrust. Safe. Anonymous. Non-judgmental. Heard.